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Your roots do the same - they connect you to your home, your family, your community, and even your journey, reminding you of where you started and where you are headed.
Celebrate your journey, milestones, and your connections by wrapping a WEND Roots ring around your finger. The Roots Collection is a daily reminder of your origins, your experiences, and what is yet to come.
Roots band rings are the same widths as the gemstone rings:
14K Yellow, 14K White, or 14K Red *Eco-Gold.
*Eco-Silver.
*Eco-Gold and *Eco Silver are SCS Certified Recycled Post-Consumer Metal.
As soon as you order, we will start carving your ring, but it takes time to get it just right.
Your lovingly packaged WEND ring will ship via Federal Express or UPS (we cover shipping costs) 4-8 weeks after you order. At WEND Jewelry, we are crafting your pieces by hand, one at a time, with ethically sourced materials in our Seattle Studio.
Good things take time - thank you for understanding.
If you need something sooner, please let us know. We will do our best, but rush charges may apply.
WEND rings are hand-crafted with texture all around the band. For that reason, they are extremely difficult, if not impossible, to re-size.
Some designs are more easily re-sized than others, but it is best for everyone if we are certain of your size before we make your ring.
For this reason, in many cases we cannot offer re-sizing of your ring.
How do we find your size?
1. Made-To-Order Jewelry (Jewelry purchased from the WEND collections which you have customized):
Returns must be initiated within one week from the date of delivery.
If your WEND Jewelry is not quite right and it is in new, unworn condition, you may either:
a. Exchange your piece for one of equal or greater value (if greater, we will bill you for the difference) or
b. Return it with a 20% re-stocking fee (this helps off-set the cost of making this piece especially for you).
Email us at hello@wendjewelry.com to initiate the return. After we respond, please re-pack the jewelry in its original packaging. We will issue you a free insured return label and instructions on how to proceed.
A refund, minus a 20% re-stocking fee, will be issued when the item is received in its original, unworn condition.
2. Custom Jewelry (Jewelry we design and make especially for you, and only you):
All Custom orders are final sale, and not eligible for return. Please do not be frightened by this – at WEND Jewelry we walk through the custom creation process hand-in-hand with you.
We communicate through several steps in the process to ensure we are on the right track. Custom jewelry is our secret superpower, and we are very proud of our work.
Custom orders take from 6-10 weeks or more, depending on the scope of the project. Please note that a 50% deposit is required after you approve the design, and before the work is started.
3. Store Credit:
Items Purchased with Store Credit are final sale and not eligible for return. Store credit does not expire.
4. WEND Re-Purpose/Re-Purchase:
If, down the road, you decide to part with your WEND ring, please see us first. We would like the option to re-purpose the ring for you (or with you), or re-purchase the ring if we are able to do so.
Every aspect of a WEND original is carefully sourced using SCS Certified Recycled precious metal or Fairmined gold. Every gemstone has a known story, and each piece is crafted by hand in our Seattle studio.
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